Try Risk Free the world’s only steam inhaler and air purifier in one! 100% money back guarantee if you don’t love Mypurmist 2 within 60 days! The Mypurmist Promise!

Warranty and Shipping

We believe very strongly in product quality and in our quality assurance processes. Every unit is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications.

All Mypurmist inhalers comes with a standard one-year warranty. Follow the manual and you are covered. We want you to have the Freedom to Breathe!

For our ultrapure inhalers we recommend you register your device with the serial number to ensure you get easy replacement under the one year warranty in the event of a manufacturing issue with your device.

To register email us at support@nirvanabeing.com and provide the following:

  • Date of purchase
  • Place of purchase (store name or online store name)
  • Serial number (found on bottom of device)
  • Full name
  • Email address
  • Address

 

We recommend – always using Mypurmist sterile purified water.

 

If a warranty claim is valid, we will replace or repair the product at no cost to you, including FREE shipping in India.

Please contact us at Customer Support support@nirvanabeing.com

 

WARNING: Using any additives in the water reservoir, any other liquid, medication or water with minerals (e.g. RO water, bottled, purified, or boiled water) will quickly damage the device and will void the warranty.

Note: Proof of purchase from an authorized retailer will be verified to validate the warranty.

 

Return policy:

  • Products purchased from a third party retailer (store or online). Immediate refund may be available by returning your product to the original place of purchase. Return Policy of that particular retailer will apply.
  • Any accessories that have been opened.
  • Mypurmist devices are personal use products and cannot be returned once used. Unused product can be returned within 10 days of purchase for a full refund unless specific specials extended this period.
  • Products returned must have a valid itemized receipt.
  • Shipping charges (if applicable) are not refunded.

 

Shipping policy

Our aim is to ship within 1 business days from date of order

  • Standard (ground) shipping will typically take 5-7 business days from date of order, depending on your location.